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Terms & Conditions

Welcome to Sodai Mama! By using our website www.sodaimama.com, you agree to the following terms. Please read them carefully before placing an order.

1. Account & Registration

  • Provide accurate and complete information during registration.
  • You are responsible for keeping your account and password confidential.
  • Suspicious activity may result in suspension or termination.

2. Orders & Availability

  • All orders are subject to stock availability.
  • We’ll notify you if an item is out of stock and offer alternatives or a refund.
  • We reserve the right to cancel orders due to pricing or stock errors.

3. Pricing & Payment

  • Prices are in BDT (Bangladeshi Taka).
  • We aim for accurate pricing but may cancel orders with pricing mistakes.
  • Accepted payments: Cash on Delivery, bKash, and Nagad.

4. Delivery

  • Delivery is limited to Chandpur district.
  • Typical delivery: same-day or next-day based on location and time.
  • Ensure someone is available to receive the delivery.

5. Return & Refund

  • Return within 24 hours if the product is wrong, damaged, or expired.
  • Perishable items are returnable only if there's a valid issue at delivery.
  • Refunds processed in 3–5 business days.

6. Privacy

  • We keep your data safe and secure.
  • We do not share your personal info for marketing.

7. Prohibited Activities

  • Do not use our site for illegal or harmful purposes.
  • Do not attempt to hack or misuse the site.
  • Do not post false information or abuse our services.

8. Changes to Terms

We may update these terms at any time. Continued use of the website means you accept the updated terms.

Contact Us

Thank you for choosing Sodai Mama your local online shopping partner!